REDO uses different Social Accountability tools to promote accountability and hold the Government more accountable. Since 2016, REDO has been using community score card, Social Audits, public participation and participatory planning and budgeting as some of Social Accountability tools.

From 2017, REDO has conducted 8 community score cards in level two and three health facilities within Bungoma County. There has been improvement in provision of health services in various facilities as a result of the community scorecard. REDO was able to start and complete the score Card at Tamulega Dispensary in Lwandanyi Ward, Sirisia Sub-County where were able to establish one accountability cell consisting of 14 members. They were trained on community score card by REDO project staff and were able to conduct and complete the score card. Some of the issues raised were inadequate staff, incomplete maternity wing and lack of clean and healthy water for use. The duty bearers responded by completing the maternity wing where the mothers can now access affordable ANC services which near. Other facilities where we conducted the community score cards include Miluki dispensary, Siboti Health Centre, Mayanja dispensary, Sacha dispensary and Malakisi Health centres. The impact is captured in the final score card reports and success stories attached.

On planning and budget analysis, the organization has two trained Budget facilitators who were trained by Uraia/IBP as County Budget facilitators. These have been instrumental in training the Ward based budget champions. So far, the organization has trained 35 Ward based budget champions that are helping the community during public participation around budget cycle to come up with their priorities and present it to the County executive and assembly. From 2017 to date, more than 100 memos have been presented to County Executive and Assembly through budget appropriation committees. Most of the recommendations have been captured and the budget is now more of citizen led.